Frequently Asked Questions
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Can you hold a place before I apply?
To hold a unit off the market, a fully completed application must be received along with a Good Faith Deposit. The GFD is equal to the security deposit for an apartment and half of the security deposit for a single - family home. In the event the application is incomplete or if there are issues to address with the application, RMC will reach back out. The applicant will have 24 hrs. to respond before the property is placed back on the market. -
Do I pay the first month’s rent and last month’s rent with my security deposit?
Normally, only the first month’s rent and security deposit are required to initiate a lease and take possession. In some cases, the application scoring process requires an additional month’s rent deposit as well. If a lease starts on the 20th of the month or after, the full rent for the next month is due prior to move in, along with the prorated rent for the current month and any other fees or deposits due. -
How old do you have to be to apply?
The primary lessee must be at least 18 years of age. However, many young applicants require a guarantor due to lack of credit and rental history. -
Is the deposit refundable?
If all lease obligations are satisfied and there are no damages the deposit is fully refundable. Management provides tips to assist residents for getting a full deposit refund. -
Who needs a cosigner?
In some cases for an applicant to be approved, a guarantor/cosigner is necessary. If the guarantor/cosigner lives out of state, an extra rent deposit is required. An additional rent deposit is sometimes permitted in lieu of a guarantor. -
You have a property I want to rent. How do I apply?
Click on the RENTALS tab at the top of the page. Scroll to the property for which you would like to apply, click on APPLY NOW and follow the prompts. -
How do I pay rent?
Each financially responsible resident has access to a Tenant Portal where payments can be made electronically by credit or ACH. You may also bring payment to our office. We have a secure drop box for after-hours visits. We do not accept cash in the office. -
I want to get a pet. What should I do?
Where pets are permitted, our pet policy requires a pet to have resided with the applicant for at least one year prior to initial occupancy. If you already have a pet, see our Pet Policy. -
I want to move out, but my roommate wants to stay. What should I do?
Contact your Property Manager. He/she will ensure the proper documentation is completed to release you from the lease. -
My lease expiration is coming and I want to move out. What should I do?
Either log in to your Tenant Portal to submit a notice to vacate or email your Property Manager directly with notice. Notices to vacate must be provided in writing and at least 30 days prior to the lease expiration date. -
Who is responsible for paying for repairs & maintenance requests?
Most maintenance and repairs are handled and paid for by the management company. In cases where neglect or abuse is determined to be involved, the resident may be billed for part or all of the repair cost. For larger amounts related to damage, a payment plan can be arranged. The lease addresses the resident’s responsibilities.
